Printers are the single most frustrating thing in any house, and I say that as someone who's been doing this for decades. They go offline for no reason, they forget the Wi-Fi, they want a driver update, or Windows decides there are three copies of the same printer and sends your document to the one that doesn't exist.
I'll get it printing, get it scanning if it has a scanner, and set it up so your laptop, your spouse's laptop, and your phone can all find it. Then I'll write down the one thing to try next time it goes offline, because it will.
Printer calls are usually house calls, since the printer, the router, and the computer all need to be in the same room with me. Sometimes I can do it remotely if the printer is already talking to the computer.
If it's more than about eight years old or the ink costs more than the printer, maybe. I'll tell you honestly, and if you do buy one, I'll set it up as part of the same visit.
Yes. Most printers made in the last few years can print from an iPhone or Android phone once they're set up right.
That's the classic one. It usually means the printer and the computer disagree about the Wi-Fi. It's fixable and it's not your fault.
Call (803) 265-8088. If I'm under someone's desk, leave a message and I'll call you back the same day.
$175 remote or $275 at your house, up to two hours. Card when it's done.
Other things I fix: Slow computer, Virus and scam popups, Wi-Fi and internet, Email, New computer setup, Backup and lost files, Help for your parents, What it costs, Scam phone calls.